Customer Care

Get your questions answered right here.

It is important that you add airtime to your account on a regular basis.  If your i-wireless account is empty for more than 60 days, you may be assigned a new i-wireless phone number.

Airtime cards have the following expirys:
$10 card = 30 days
$25 card = 60 days
$50 card = 90 days

If you purchase and activate a new airtime card or add $20 to your account balance before the current balance on your account expires, any unused minutes will automatically be rolled over to your account's new activation date.

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User Guides and Warranties